Service Levels

Count on Katun for Unsurpassed Customer Service

High Service Levels are a Key Part of Our Value Proposition

Great products and low prices are meaningless if we don’t provide the highest levels of customer service. Katun has dozens of customer service, sales and distribution locations worldwide that ensure the highest service levels possible. We provide fast, convenient ordering and rapid, dependable product delivery. Whether you place your order via our online catalog or via phone, fax or e-mail to one of our customer service centers worldwide, it is processed quickly and accurately.

Order Online

The Katun Online Catalog offers powerful, intuitive search options, product images, a New Product Announcements feature, and much more. Katun ensures prompt shipment of standard orders, providing special rush services when you need them. We maintain an industry-leading order fill rate, and representatives have 24-hour, real-time access to critical information such as stock availability and order status.

Online Catalog

A Partner You Can Trust

With Katun you can always count on reliable product delivery, an uninterrupted supply chain, easier inventory management, and interaction with Katun customer service representatives that are friendly, responsive and knowledgeable. We help you run your business smoothly and efficiently.