Professional Services and Technical Support

For over 46 years, Katun has been a leader in product quality and technical expertise. Our Customer Technical Services (CTS) representatives are ready to support your business’s growth and technical needs.

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Leverage Katun’s Knowledge and Experience

Customer Technical Services and Printer Support

Our Professional Services and Technical Support empower your business by offering tailored solutions across training, maintenance, and product optimization to ensure maximum uptime and operational efficiency.

Training Seminars
We offer in-depth, on-site training to enhance your team's technical skills. From machine maintenance and refurbishment to operational settings and fuser cleaning, our training helps you master the critical aspects of your machines, boosting efficiency and service quality across your organization.
Hands-On Technical Sessions
Engage in interactive, hands-on sessions where you can learn directly from experts. These sessions cover essential topics like product rebuilding and machine maintenance, allowing your team to gain practical knowledge that improves their technical proficiency.
Roadshows and Sales Seminars
Struggling to communicate the superior quality of Katun products to your customers? Our roadshows and sales seminars are designed to educate your customers about Katun’s product development processes, rigorous quality standards, and how we deliver unmatched value. Empower your team to effectively showcase Katun’s expertise.
Extended MPS Training
Katun offers additional, advanced MPS training beyond standard KDFM courses. Maximize the potential of Katun’s MPS software by learning how to leverage its reporting features and cost-saving management tools to optimize your operations and improve profitability.

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Benefits and Value

A Wealth of Knowledge at your Fingertips

The Industry Experts You Can Rely On

Katun’s Customer Technical Services (CTS) managers bring over 20 years of industry experience, backed by OEM training and Six Sigma certifications. These experts are deeply familiar with both the technical and market aspects of the industry, providing you with insights and solutions that only decades of experience can deliver. Whether on-site, over the phone, or at your customer’s location, you’ll always have a trusted expert by your side.

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Arivia Multifunction Printer (MFP) by Katun

Speeds and Feeds: Diving into Arivia Technical Specs

Katun’s Arivia lineup features 11 A3 models across the monochrome and color space. Below, Katun’s Vice President of Hardware and Business Solutions, Tony Ko, shares key details about the devices.

Delivering Details, Documents, and Downloads

Resource Center

Find instructions, data sheets, videos, product features, brochures, and more in Katun’s comprehensive resource library. We’re here to provide you with the tools that will help you achieve optimum performance from your office equipment.

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