Knowledgeable, Friendly Customer Service and Support
Our customer service representatives are knowledgeable, friendly, and ready to meet your needs. Whether you know exactly which product you need and just want to place an order – or you are looking for insight and options from an experienced industry professional – our customer service staff is on call to serve you.
Katun ensures prompt shipment of standard orders, providing special rush services when you need them, and we back our products with industry leading warranties that offer the choice of credit or replacement. In addition, Katun maintains an industry-leading order fill rate, and representatives have 24-hour, real-time access to critical information such as stock availability and order status. With 14 strategically located customer service centers around the world, we’ve got you covered.
To reach a Katun customer service representative, please use the contact information below:
| Brazil Telefone: (5511) 3647-3270 Fax: (5511) 3641-1110 E-mail: ordem@brazil.katun.com |
Minneapolis / United States Toll-free Phone: 1-800-328-2965 Direct-dial Phone: 952-941-9505 Fax: 952-941-4307 E-mail: order@us.katun.com |
| Benelux / European Dist. Center Telephone: 0031 (0) 183-696945 Fax: 0031 (0) 183-629055 E-mail: wenordic.support@katun.com |
Portugal Telefone: +351 21 499 89 60 Fax: +351 21.499.89 64 E-mail: encomenda@katun.com |
| France Téléphone : +33 (0)1.49.71.54.54 Télécopieur : +33 (0)1.49.71.03.30 Numéro Vert : 0800 909 555 Numéro Vert (Fax) : 0800 909 448 E-mail : commandes@katun.com |
Singapore Telephone: +65 6788-3350 Fax: +65 6788-4521 E-mail: order@singapore.katun.com |
| Germany Telefon: 02131/34 46-0 Fax: 02131/34 46-460 Fax gebührenfrei: 00800/360 360 36 E-mail: bestellung@katun.com |
Spain / Barcelona Teléfono: 34-93-724-05-40 Fax: 34-93-724-05-41 E-mail: pedidos@katun.com |
| Italy Telefono: +39-02-414.99.71 Fax: +39-02-415.38.19 (ordini) Fax: +39-02-415.34.23 e-mail: ordini@katun.com |
Spain / Madrid Teléfono: 34-91-676-45-51 • Fax: 91-677-18-98 E-mail: pedidos@katun.com |
| Mexico Teléfono: +52 (449) 922-71-00 E-mail: atencionaclientes@katun.com |
United Kingdom Phone: (44118) 981-5855 Fax: (44118) 981-9998 Freephone No: 0800 289 753 E-mail: orderUK@katun.com |
| Miami (Latin America) E-mail: intlorder@katun.com |
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