Lexmark Basic Trouble Codes
Note: Most Lexmark printers offer a series of main and sub trouble codes. The number of possible
code combinations are too numerous to list here. Please refer to the individual Lexmark service manual for a more detailed description.
| Lexmark Basic Trouble Codes | |
| 10 | Cover Open Printer is open or no toner cartridge |
| 20 | Paper Jam Paper jam in the input area |
| 21 | Paper Jam Paper jam in the area under the toner cartridge |
| 21 | Paper Out Paper out or feed failure |
| 22 | Paper Jam Paper jam in the fuser or exit sensor section of the printer |
| 23 | Short Paper Replace paper with proper size |
| 23 | Paper Jam Paper jammed in duplexer |
| 24 | Feed Failure User attempted to feed through the manual feed port while the printer was feeding from an installed paper or envelope source |
| 24 | Short Paper Replace paper with that of proper length |
| 26 | Wrong Paper Size Paper jam caused by using the wrong paper size |
| 27 | Change Paper Automatic paper sensing has determined that the paper installed is not the size requested |
| 28 | Load Paper There is no paper or a feed failure at the pickup |
| 29 | Output Bin Full Remove paper from the output bin, if that doesn’t work power off the printer |
| 30 | Top Cover Open A cover that is not shut or a cartridge is not properly seated or missing |
| 31 | Change Paper Wrong size paper installed |
| 32 | Wrong Print Cartridge Installed Installed print cartridge is not supported by the printer |
| 36 | Load Paper Sensor has indicated that either the tray is empty or there’s a feed failure |
| 37 | Insufficient Collation Memory Not enough memory installed in the printer to compete the job |
| 38 | Memory Full More memory may be required |
| 39 | Complex Page Page is too complex to print |
| 40 | Default Storage Error A printer function error |
| 41 | Requested Font Missing User has requested a font that is not in memory |
| 43 | Font Card Not Supported The installed font card is not supported by the printer |
| 51 | Defective Flash Error has occurred in a flash simm |